Customer Service

Specialist services where you are

Köppern prides itself on its comprehensive and highly flexible full-service package, provided on a 24/7 basis by our own specialists with the proven objective of promoting long-term partnerships with our customers.

We operate service centers at strategic locations throughout the world to ensure a rapid response to customer requirements for replacement parts, maintenance and repair services. Experienced personnel from either the Köppern head office in Germany or any of our subsidiaries can be dispatched to your location at any time. Read about our worldwide locations and contacts

Our specialist services include:

  • Pilot-plant test work
  • Process layout
  • Supply of complete plants or presses with key equipment
  • Supervision of installation and commissioning
  • Plant audits, inspections and refurbishment
  • Engineering and process development
  • Staff training
  • Quality assurance
  • Contract manufacturing

In this section, you will find brief descriptions of the key elements of our overall service portfolio.