A comprehensive and flexible full-service package

Installation and Commissioning
Installation - We will either carry out or supervise the installation of our complete plants, plant sections or individual machines. This service includes comprehensive consultation and planning throughout the entire installation process as well as conducting trial runs.

For this, Köppern will provide personnel (mainly experienced installation engineers and foremen) who have the necessary specialist knowledge and extensive experience of construction sites all over the world.

You will benefit from:

• Highly professional installation due to intensive supervision
• Timely and cost-effective execution using selected contractors
• Safe and flexible working with highly trained installation specialists

Commissioning - We will undertake the commissioning of our complete plants, plant sections or individual machines. This applies both to initial and subsequent commissioning (for example due to plant extensions or modifications). Customer personnel will be given training prior to commissioning.

Commissioning services range from the initial start-up of the plant to the supervision of performance trials in order to verify agreed performance ratings. Köppern can also provide consulting services and technical assistance regarding plant operation after commissioning. 

You will benefit from:

• Our expertise in ensuring optimum plant operating efficiency
• Proof of the agreed performance characteristics of the plant or machine
• Quick and efficient machine handover in optimum condition
• Avoidance of costly operator errors by virtue of initial training and familiarization
• Technical assistance and competent advice also after commissioning 

Replacement Parts
Requirements for Köppern replacement parts are determined on the basis of:

• your replacement parts inventories
• your drawings and specifications
• on-site consultation.

We keep records of all previous deliveries so that newly developed and improved parts can be integrated in our quotations. 

You will benefit from:

• Single sourcing
• Reduced expenditure as engineering, fabrication, material inspection and logistics are all undertaken by Köppern
• Competent staff always available to assist in solving your specific problems

Maintenance, Repair and Troubleshooting
Maintenance - Our maintenance services for Köppern plant and machines are based on:

• inspection, review and preventive maintenance
• inspection for preparation of maintenance work
• on-site assessment of machine-related data via performance measurement and analysis, including online observation
• discussion and documentation of results
• preparation of repair plans and replacement parts specifications.

You will benefit from:

• Awareness of the current state of plant and components
• Pro-active procurement of replacement parts and planning of downtimes
• Avoidance of consequential damage, improvement of plant availability
• Providing assistance for re-commissioning

Repair services - Our repair services for Köppern plant and machines are based on:

• assessing the actual status of the plant or machine, addressing the problem and determining the extent of the damage
• installing replacement parts in both Köppern and third-party plant and machines
• supervision and execution of repairs on critical components
• preparing time schedules for remedial action - our specialists carry out and monitor repair work on site
• carrying out trial runs
• providing assistance for re-commissioning.

You will benefit from:

• Rapid, reliable repair service with qualified Köppern personnel
• Fast re-availability of plant and machines
• Warranty on genuine replacement parts
• Temporary operation pending delivery of replacement parts

Troubleshooting - Köppern will provide immediate on-site assistance or through direct communication by personnel who are competent to analyze the problem and take remedial action.

You will benefit from:

• Immediate action to restore plant availability and minimize downtime
• On-the-job training of your personnel

Engineering and Process Development
This includes both basic and detailed engineering services aimed at optimizing equipment systems and components.

You will benefit from:

• Minimized in-house engineering expenditure
• Up-to-date expertise gained from Köppern’s worldwide activities
• Customized division of responsibilities taking into account your own resources

Manufacturing Services and Quality Assurance
Our manufacturing services provide:

• support in manufacturing components in accordance with Köppern specifications
• quality checks and assurance
• inspections and reviews of third-party equipment and components
• optimization of manufacturing workflows
• preparation of documentation schedules
• assistance with choice of suppliers.

Our quality assurance function supports technical departments in the areas of quality management and quality assurance. 

The prime objective is to satisfy customer needs and enhance customer benefits. Assistance is given to the technical departments in quality planning, reviews and the deployment of suitable inspection equipment.

Staff Training
We provide practical or in-class training courses for operators and maintenance personnel either on-site or at Köppern’s or sub-contractors’ premises.

You will benefit from:

• Minimizing operator errors due to their improved background knowledge and stronger identification with their responsibilities
• Encouraging staff to find ways of optimizing efficiency and therefore production output